How long does a repair take?▼
Most phone repairs — screen replacements, battery swaps, charging ports — are done within 1 hour. Laptops and more complex repairs may take a few hours. We'll give you an honest time estimate when you walk in.
Do I need an appointment?▼
No appointment needed — just walk in! We're open Monday through Friday 10 AM–6 PM and Saturday 10 AM–5 PM. We'll take care of you as soon as you arrive.
Do you fix all phone brands?▼
Yes! We repair all major brands including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, OnePlus, and most Android phones. If you're not sure, just call us — (504) 287-4419.
Do you use quality parts?▼
Absolutely. We use high-quality replacement parts and professional-grade tools. For iPhones, we use Apple-certified equipment that preserves your device's original water resistance — something most repair shops can't offer.
Can you recover data from a broken phone?▼
In many cases, yes. If your phone won't turn on or has a shattered screen, we can often recover photos, contacts, and other data. Bring it in and we'll assess what's possible at no charge for the diagnostic.
Do you fix water-damaged phones?▼
Yes — and the sooner the better. If your phone was dropped in water, bring it in immediately. Fast treatment significantly increases the chance of a full recovery. Don't try to charge it first!
Are your prices really lower than Apple?▼
Yes, significantly. Apple and chain stores charge premium rates. At Smart Mobile, you get the same quality repair at a fraction of the price — with the same care and attention to detail.
Do you offer bilingual service?▼
Sí! Our staff speaks both English and Spanish fluently. We're proud to serve Kenner's diverse community and want every customer to feel comfortable and understood.
Apple
Samsung
LG
Google Pixel
Motorola
OnePlus
HP
Dell
Lenovo
ASUS
Acer
Sony
Microsoft
Huawei
Nokia